Department: Shipping

Employment Type: Hourly, Non-Exempt

Schedule: Up to 40 hours per week. Saturdays required.

Summary: Responsible for downstream (after point of sale) processing of orders from our warehouse environment. The shipping department gathers (pick/pull) sold merchandise, correctly packages the goods and with cost efficiency in mind prints appropriate mail labels. This position works with a variety of other departments, and is ultimately responsible for ensuring customer satisfaction as the last line of quality control prior to customer receipt of goods.

Responsibilities:

• Pull sold merchandise from stock/pre-pack screening for quality assurance.
• Verify accuracy of orders by matching product model and quantity to order information.
• Prepare, package and ship products in accordance to policy and customer request.
• Correctly identify the best shipping method based on cost considerations.
• Learn/use shipping management software – to efficiently expedite outgoing orders.
• Repairs damaged media and communicate quality discrepancies to supervisor.
• Cross-trains in other areas of the Company to assist in various departments as needed based on order volume and time of year.
• Dust/clean shelves and merchandise. Organize backroom stock.
• Operate pallet jack, roll ladder or other warehouse equipment.
• Dust/clean shelves and merchandise. Organize backroom stock.
• Pick up and discard paper, packing material, and any other debris.
• Maintain a high level of accuracy by shipping correct products and using correct, cost efficient shipping methods.
• As the last line of defense for customer satisfaction, must use a high level of awareness to catch listing, product, and/or quality issues before sending items to customers.
• Show your professionalism and enthusiasm to deliver great results.
• Other duties as assigned.

Qualifications and Skills:

• Minimum High School Diploma or GED.
• Basic to intermediate computer proficiency (MS Office, Google).
• Attention to detail.
• Ability to multi-task, conduct independent research, and use decisive judgment under minimal supervision.
• Ability to work independently and use critical thinking skills to prioritize work needs.
• Team-oriented and willingness to remain flexible on day-to-day duties.
• Ability to work in a fast-paced, rapidly changing environment.
• Experience in a warehouse shipping environment STRONGLY PREFERRED.
• E-commerce experience, especially demonstrated knowledge of Amazon, Ebay, and Walmart STRONGLY PREFERRED.

Work Requirements:

• Ability to follow direction and remain detail-oriented and organized.
• Ability to sit, stand or move for extended periods of time.
• Ability to lift up to 50 lbs.
• Ability to follow safety precautions in a warehouse setting.